FAQ

1 – Is the cover I buy unique?

Yes. When I use licensed stock images I’ll make sure the cover is unique by using at least 2 images, additional elements and/or artistic techniques.

2- Is the cover exclusive?

All covers, pre-made and custom, are unique and will be sold just once! Every book cover is exclusive and just for you.

3 – What licenses do you offer?

 All book cover designs and promotional material where I used stock images come with a standard license. That includes the right to use the delivered material for publishing the book as eBook, as print (if ordered) and showing it unlimited times on websites or social media platforms. What license you want has to be mentioned at the beginning so the price can be adjusted accordingly.

4 – Can I use one cover for multiple books or a book series? 

Only on request. I need this information together with your order. It may affect the package price. You are not allowed to make changes by yourself, because of copyright violation.

5 – Can I have a file with layers for Photoshop so I can edit the image myself?

In general NO. Because of copyrights I don’t deliver PSD files with layers. But there are exceptions. If you would like to purchase the PSD file with layers, we have to negotiate a price.

6 – What if I lose or delete my downloaded files by accident?

You are responsible for all your files, but in case of an accident, you can order a copy. But please not I will only hold your files for a period of four months.

7 – What if I bring my own images?

No problem, but you have to proof that you purchased a license for the image. I DON’T accept public domain or free images.

8 – What is in the pre-made cover price included?

The price includes minor changes, like text, but it doesn’t include major changes to the design or the additional work for a print cover.

9 – I bought an eBook cover from you months ago. Now I need the cover for print.
If you purchased a pre-made cover through me, I can create the print cover for an additional fee. If you ordered an eBook custom design more than 3 months ago and you want now the print cover, a higher fee applies. See the prices in the price section. You are not allowed to create the print cover by yourselves without my permission!

10 – I bought a cover from you, but I changed my mind about the title. Can you help me?
After your final approval and cover delivery an additional fee applies for minor changes to the text and preparing new images for download.

11 – I want to purchase one of your pre-made covers, but I need some changes.
No problem! Minor changes and changes to the text and font are possible and in the price included. For major changes we have to discuss the price.

12 – Do I have to pay for the image licenses in addition to your cover design?
In most package prices are up to 5 or 7 standard licenses included . If you want to sell t-shirts or other merchandise with your cover, an extended license for each image used in the design, must be purchased by you. Extended licenses for stock images are NOT included in my cover prices!

13 – Are the images you use licensed?
Of course. I am using standard licenses from Depositphotos. Those allow the use of any stock image for up to 500,000 times including eBook, print version, internet presence, gifts and more. After that you have to pay an extended license for each stock image used.
Note: Licenses for stock image from other websites are not included in the price.

14 – How can I pay?
International payments can be made through PayPal.

15 – Do I have to sign a contract?
Only for big projects and orders from publishers over USD1000. Emails are legal as contracts. So, it is important that all information I get about an order comes through email, not Facebook or other social media websites.

16 – Do I have to pay in advance?
For custom covers you have to pay a nonrefundable 50% of the total price before I start to work. The balance is due before the delivery. For promotional material, pre-made covers and print covers made from pre-made covers you have to pay 100% in advance before I start working.

17 – I decided to cancel the order. Do I get my deposit back?
In general NO, the deposit of 50% is non refundable.

18 – I ordered a custom cover, inclusive eBook and print, and paid a 50% deposit. When do I have to pay the balance?
When you ordered an eBook and print cover, but you don’t know the final page count for your print version yet, I can finish the print cover later. IMPORTANT: If it takes longer than 2 weeks until you know the page count, but everything else is finished for delivery (except the print cover spine adjustments), you have to pay the balance at once. You will receive everything finished at this time.

19 – I ordered a custom cover, I made the deposit, the cover is finished and ready for download, but I can’t pay the balance. How can I get my order?
I understand that sometimes in life circumstances change, but you also have to understand, that I want to get paid for my work. First, I need to know why you can’t pay. No lies please! In hardship cases you may have up to 2 months time to pay the balance. Note: You don’t receive any cover image or image for promotion, until the final payment is made.

20 – When I bought a cover, is it my property and can I do what I want with it?
No, you can’t! You may use the delivered cover for the purpose of publishing your book. You received images for promotion with the delivery. If you want to use the images for other purposes, you have to tell me at the beginning what you plan to do. The copyright is ALWAYS! “Sharon Brownlie © AspireBookCovers”. You are not allowed to claim the design as your own! You may NOT change the design yourself or cut out some elements to create your own promotional material or something else without my permission. You could violate copyrights!

21 – After publishing my book, the printed cover doesn’t look like the original image and/or eBook. What can I do?
To create a print cover I have to follow rules in regards of dimensions and colors. Nobody is perfect, but I make sure that all images comply with the requirements. Please keep in mind, printed book covers will most likely look different to the eBook version, because of the conversion from RGB to CYMK. After the delivery I don’t take any liability for errors or misprints in regards of colours or general quality. If the print doesn’t look like the way you expected I can make some adjustments. This can happen, when the book cover you bought was created for eBook use with special effects. There are certain colours, which are difficult to print, especially glowing effects. Perhaps a glossy paper for your cover may improve colours/contrast. If, in general, the print quality lacks, you also should complain about it to the publisher/print office.

 

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